As a member of Falada.com, you are in complete control of your advertising needs. This includes controlling the use of information you provide to Falada.com. We respect and will continue to respect the privacy of our customers who use our site.

Falada.com collects personally identifiable information about you that you specifically and voluntarily provide. Personally identifiable information includes information that can identify you as a specific individual, such as your name, phone number, or e-mail address. Although you are required to register as a member of Falada.com in order to list your property on our site, and some personally identifiable information is needed in order to process and fulfill payment requests for this service, many areas of Falada.com can be accessed without providing any personal information.

On all Falada.com pages that collect personally identifiable information, we specifically describe what information is required in order to provide you with the product or service you have requested.

Falada.com collects personally identifiable information when you:

• Become an Falada.com member
• Inquire about vacant properties
• Participate in a survey
• Contact Falada.com

Member information

Falada.com collects your Member ID, password, and e-mail address when you register to become a member of our Web site.

Falada.com also collects the billing address of the credit card that is used to pay for listing your property on the website. We will also collect credit card information, including card number, card type, cardholder name, and expiration date, in order to bill you for the listing through Falada.com. Please view our Credit Card Guarantee for additional information on Falada.com's commitment to protecting your credit card security.

Newsletters

Falada's newsletter (if applicable) is optional benefits for members that keep you up to date with the latest upgrades and changes on the site. You may unsubscribe from receiving these e-mail surveys by following the unsubscribe instructions in any newsletter you receive.

Surveys

Falada.com may offer our members and site visitors an opportunity to participate in surveys regarding their experience with our site. For our members, we may also send these surveys via e-mail. You are under no obligation to respond to any survey, and you may unsubscribe from receiving these e-mail surveys by following the unsubscribe instructions in any e-mail survey you receive. Information collected by Falada.com when you participate in a survey may include your full name, e-mail address, and street address.

Contacting Falada.com

Falada.com collects personally identifiable information such as your full name, Member ID, e-mail address, and/or contact number whenever you submit a question or suggestion, or request assistance with viewing your itinerary, logging on to Falada.com, or accessing your account.

Other information we collect

Some information is collected automatically every time you visit Falada.com (e.g., cookies and computer information). In addition, information may be collected from other independent, third-party sources.

Cookies and other Web technologies

When you visit Falada.com we collect information about your computer and assign you a "cookie" (a small, unique identifier text file). You do not provide this information-it is collected automatically as a means of supporting your visit to our site. This cookie does not contain any personal information. You can always choose to not receive a cookie file by enabling your Web browser to refuse cookies or prompt you before accepting a cookie. Be advised that, by refusing to accept a cookie, you will not be able to access many services offered by Falada.com.

Information collected on Falada.com may be used to:

• Respond to your questions or suggestions
• Register you as an Falada.com member
• Send marketing communications or surveys to you
• Improve the quality of your visit to our site

Member registration information

When you register to become a member of Falada.com, we use your information to create your member account. You will then receive a "Welcome to Falada.com" e-mail that contains your Member ID and temporary password.

Marketing notifications

As a registered Falada.com member, you may receive e-mails from us about special promotions, surveys, and newsletters. You may unsubscribe from receiving these e-mail surveys by following the unsubscribe instructions in any newsletter you receive.

> We may also use your e-mail address or telephone number to contact you about changes to your account.

You may also receive postal mail notifications from us about special promotions, surveys, etc.

Responses to your questions or suggestions

We will use your e-mail address or telephone number to respond when you submit a question or suggestion, or request assistance with viewing your itinerary, logging on to Falada.com, or accessing your account.

Falada.com does not sell or rent your personal information to anyone.

Service providers

To provide and process the services you request, Falada.com shares your personal information with our authorized service providers that perform certain services or functions on our behalf. Our service providers need information about your credit card information, to process and confirm your payment.

Falada.com will occasionally share aggregated information with our service providers. This information does not contain any personal information and is used to develop featured programs and content that will be of interest to our members and site visitors.

Our obligations

Falada.com may be required by law to disclose information you have provided in obtaining our services. Falada.com may also disclose information against someone who poses a threat to Falada.com's interests (such as customer fraud) or whose activities could bring harm to others. In addition, it may be necessary for Falada.com to provide customer information to third parties, such as credit card companies, for the purpose of resolving disputes that arise in the normal course of business.

Other Web sites

There are several places throughout Falada.com that may link you to other Web sites that do not operate under Falada.com's information privacy practices. When you click through to these Web sites, Falada.com's information privacy practices no longer apply. We recommend that you examine the privacy statements for all third-party Web sites to understand their procedures for collecting, using, and disclosing your information.

Members will receive communications from Falada.com when they:

• Sign up to become an Falada.com member
• Request to update or close an account
• Elect to receive Newsletters, or other special promotional marketing communications
• Contact Falada.com with questions/suggestions
• Are asked to complete a survey about their experience on our site

Sign up to become a Falada.com member

When you sign up as a new Falada.com member, you will receive a "Welcome to Falada.com" e-mail. This e-mail contains your Member ID and temporary password.

Request to close or update an account

When you complete an Account Closure request or modify your account information (e.g., update your e-mail address), we will send you confirmation e-mail.

Elect to receive Newsletters, or other special promotional marketing communications

As a registered Falada.com member, you will occasionally receive e-mails notifying you of special promotions or other site news. Special promotional e-mails are intended to inform you of new or unique opportunities or special deals that are available on Falada.com. You can unsubscribe to the Newsletters or special promotional e-mails at any time by replying to the e-mail with the word "unsubscribe" in the subject line.

In addition, you will occasionally receive postal mail notifying you of special promotions. You can unsubscribe from this postal mail service by either sending an e-mail with "unsubscribe" in the subject line to info@falada.com that includes your Falada.com e-mail address and street address or by following the instructions on the postal mail piece you receive.

Request customer support or submit questions/suggestions

When you request assistance with using the Falada.com Web site, or accessing your account, we will respond to you via e-mail or telephone.

Surveys

To help us improve Falada.com and serve you better, from time to time we may e-mail surveys to you to learn more about your experience with our site. You are under no obligation to respond to these surveys, and you may unsubscribe from receiving them by following the unsubscribe instructions in any e-mail survey you receive.

We want our members and site visitors to feel confident about using Falada.com, so we are committed to protecting the information we collect. Falada.com has implemented a security program to keep information that is stored in our systems protected from unauthorized access.

This Privacy Statement was produced and posted on Falada.com on November 17, 2003. Falada.com reserves the right to modify or amend this Privacy Statement at any time and for any reason. If there are material changes to this statement or in how Falada.com will use your personal information, Falada.com will prominently post such changes prior to implementing the change.

If you have any questions or suggestions about our Privacy Policy please contact us.